What is Freshchat?
Messaging is the new way companies interact with customers
Reach out wherever you are
Engage in the web, mobile devices and other social messengers.
Automate with bots and AI
Help with accurate answers and conversations.
Interact with proactive campaigns
Send outbound messages targeted to users.
Interact with customers, wherever they are
Connect with your customers on messaging channels like WhatsApp, Apple Business Chat, Facebook Messenger.
Automate with bots and AI
Delight customers with bots and AI focused on intent, pleasure and faster resolution.
Contact customers before they reach you
Send proactive campaigns to users based on user behavior, actions, and other conditions.
Climb with the Freshworks platform
Meet your customer expansion needs with the open and flexible Freshworks Platform, providing rich API for custom integration, automated workflows, intelligent analytics, ecosystem partner solutions, and hundreds of Marketplace applications.
System requirements
Android and iOS
Not sure which software
you need?
Tell us about your need and our team helps you choose the ideal solution — from over 10,000 options in our catalog.
