24sessions

What is 24sessions?

Video call for customer interaction

With 24sessions, improve customer communication with secure video calls. WebRTC-based technology made to meet customers.

Just a link. No downloads. Even on mobile.

Video calls with your customers shouldn't be difficult

Share a link

Join a video meeting

Get Info

One solution for all your client meetings

We offer a highly configurable video calling platform that meets all your workflows, security requirements, and customer journeys.

Booking & Scheduling

Schedule video calls or ask customers to set up a meeting. You can even start an instant video call on your website.

With advanced features such as configurable meeting types, availability management, routing, and agent retribution.

Secure video calls

Make secure, encrypted video calls with one click on your website domain - with your logo and colors. 24sessions works on both web and mobile devices, with no downloads.

Provided with value such as screen sharing, browser sharing, file sharing, and video call recordings.

Comments and reviews

With 24sessions, get feedback after your video meeting and track NPS across teams and meeting types. Combine recordings, speech-to-text, and our AI goal tracker with customer analytics to relive moments that matter, optimize training, and track compliance.

Company level

Video calls are highly configurable. Some of our customers have scaled to more than 5,000 agents across product and customer journeys, each with specific regulatory and workflow requirements.

Resources

Configuration

Prepare for your meeting in seconds

Scheduler

Invite people to a video meeting and skip emails back and forth.

Embeddable Booking Forms

With 24sessions allow prospects, prospects or clients to book time directly in your calendar.

Time Zone Detection

Time zones are automatically detected so everyone is on the same page.

Calendar Integrations

Sync your Google Calendar, Office365, or Outlook to maintain an optimized calendar.

Know

Meet customers effortlessly through video calls

One-click video calls

Your invitees can join meetings with the click of a button, without any downloads.

Screen & File Sharing

Share screens and documents to view the discussion.

Brand Experience

24sessions is completely brandable, allowing you to showcase your logo, colors, and tone of voice.

Enterprise-grade security

24sessions video calls are secure and encrypted.

Learn

Learn and improve with every video call you have

Record Calls

Record video conferences to learn from your calls and improve your process.

Comments and feedback

Instantly track customer feedback through customizable review forms

Dashboards

With 24sessions, gain insight into meetings through the 24-session analytics dashboard.

Conversational analytics

Create automated reports through intelligent transcription, minimize risk using the compliance tracker, and deliver effective training through call analytics.

System Requirements:

CPU: 1.8GHz dual-core processor

RAM: 2 GB

HDD/SSD: 50 GB free space on the main drive

Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024×768