2ndNature

What is 2ndNature?

2nd Nature enables organizations and managed service providers to unify their provisioning and coordination of UC, PBX, voice messaging, and other critical business systems, providing a single, centralized management and administration interface.

Singular

The perfect software for managing and managing communication environments.

2nd Nature replaces the use of UC, PBX and voicemail by introducing a unified, easy-to-use interface. By replacing the use of these native interfaces, 2nd Nature is able to simplify the provisioning of telecommunications resources by strategically managing movements, additions, changes, and deletions (MACDs).

The user can also use the 2nd Nature SDK as an application platform for building their own network.

2nd Nature is designed for the assistance of UC, telecommunications and IT teams. Have more time to manage your communication responsibilities.

Thanks to its unified single-point interface, it is compatible with leading communications system vendors. The interface of 2nd Nature is kinder but very powerful at the same time. It has a much greater capacity compared to the software of your native system. Save valuable time that can be spent on more strategic projects and initiatives.

Main benefits

2nd Nature offers four main benefits:

1. Reduced operating cost

Currently, UC, Telecom and IT teams are under constant pressure when it comes to cutting back on spending. Budgets for managing most communication environments are reduced or reduce dwell ed yearly with no solution in sight. 2nd Nature has come as the solution to these problems, enabling system automation and cost reduction

2. Strengthening security and accountability

Like other technology assets, voice systems are at constant risk of tampering. Unknown loopholes, inefficient passwords, and fraud threats represent an annual cost of billions of dollars to organizations. In addition, regulatory requirements, such as the Sarbanes-Oxley Act, have increased the corporate focus on internal controls and the need to assess and audit its effectiveness.

2nd Nature provides a single administration interface for PBX and voicemail systems, and through role-based permissions, enables UC, telecommunications, and IT managers to more accurately define and assign administrative functions.

3. Increased visibility and control

You can't manage what you're not able to see.

Whether due to mergers, acquisitions, VoIP migrations or use of used equipment, almost all enterprises deal with different systems, multi-vendor UCs, PBX and voice messaging environments. Get the visibility you need to effectively manage your communications environment with 2ndNature

4. Better internal customer service

Remove human latency in administration processes, making a positive impact on your customers' experience.

Licensing types

2ndNature is available in three different editions.

Each edition has a different audience and price. 2nd Nature Enterprise Edition is designed for large enterprises, government entities and managed service providers. The SMB edition is intended for small and medium-sized enterprises.

2ndNature also has an academic version.

System Requirements

Systems that are able to run the main UC, PBX, and voice messaging communication applications from Avaya, Cisco, Legacy Nortel, Microsoft, AVST, and others.