Assistance Connect

What is Assistance Connect?

The Assistance Connect online portal helps public housing agencies serve applicants, tenants and landlords

Give your customer access to web-based portals that make their life easier.

Reduce calls to your agency

Provides better information to customers

Secure and hosted service

Assistance Connect Features

Automate requests

Customers can find answers and submit requests online at their convenience. Tenants can fill out online forms, view the status of their application, and search for available rentals.

Improve communication

Provides better information to customers, including valuable policies and process details. Improve the documentation of tenant, applicant and landlord communication.

Save time and money

Appointment times can be halved when forms are filled out online prior to arrival. Process incoming requests quickly.

System Requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD/SSD: 50 GB of free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit

Resolution: 1024×768

Supported Operating Systems

Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)

Hardware requirements

Memory - 1 GB RAM and more

Free disk space - 50 MB

System type - 32-bit and 64-bit OS