The Auryc platform elevates the customer experience beyond simple alerts and analytics, providing complete context on what affects performance, why it happens, and to focus and prioritize. Fast.
Create smarter digital experiences. Generate more revenue.
Optimize every customer experience on the web and mobile devices to discover hidden revenue opportunities.
Why Auryc?
As a category leader in Customer Journey Analytics, Session Replay and Product Analytics, we enable our customers to succeed. The Auryc platform elevates the customer experience beyond simple alerts and analytics, providing complete context on what affects performance, why it happens, and to focus and prioritize. Fast.
Clarity in customer experience ROI
Customer experience will continue to be vital for businesses today, but most organizations can't demonstrate the financial and performance ROI of their customer experience initiatives.
All customer frustration must be understood - why it occurs and how to fix it.
Meet the Auryc Customer Experience Intelligence Platform.
What is the Auryc Customer Experience Intelligence Platform?
With Auryc's predictive insights, powered by behavioral data, conversion data, customer feedback, and session replay, produce the "gold disk" of your customer experience. Use our API and integration partners to import all your third-party data into your own registration and action systems.
Hear
Auryc customer feedback triggers customer responses at the moment, such as surveys, Net Promoter Score (NPS) and Customer Effort Score (CES), with AI-driven sentiment analysis to provide more context to user frustrations.
Capture
For a complete 360-degree view ofonline customer experience, includingretroactive analysis, Auryc Analytics captures 100% of each user without having to code or create confusing tags.
Registration
Auryc Session Replay records detailed user sessions, allowing you to visually identify any points of friction your customers experience. From angry clicks to random scrolls, capture the customer's signs of frustration more easily and instantly.
Prioritize and optimize
Auryc Insights aggregates all site visitors' data and shows you the issues that most affect loyalty, performance, and revenue, so you can prioritize to improve. Gain insights into the frequency, timeliness, and severity of each issue.
System requirements:
CPU: 1.8 GHz dual-core processor
RAM: 2 GB
HDD/SSD: 50GB free space on main drive
Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit
Resolution: 1024 × 768
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