Brainshark

What is Brainshark?

For nearly two decades, these solutions have helped companies improve the way they communicate, educate, and inspire their customer service teams.

Today, we are proud to provide customers with the most comprehensive and proven platform for data-driven readiness and enablement.

Preparing your teams can be difficult. We make it easier.

Almost 2/3 of the training programs report only average results (at best). Brainshark offers a simpler path to success, with tools that empower each team member with the skills, knowledge and resources for performance at the highest level.

Proven partner

With more than 1,100 customers from a variety of industries, Brainshark has helped companies empower their teams longer than any other provider.

Comprehensive platform

Create better content. Train and board quickly. Master key messages. Brainshark provides solutions for all activation requirements.

Faster time to value

The experienced team is dedicated to getting you up and running quickly, with easy-to-use tools that accelerate readiness in your organization.

Data-driven solutions

Cutting-edge scorecards put the power of data in the hands of each team member, so you can diagnose problems in advance – and solve them head-on.

Data-based readiness and activation with Brainshark

Content Authoring

• Produce your own interactive and engaging learning content
• Keep content up to date with new information and messages

Onboarding & Training

• Offer formal integration courses and mandatory training
• Provides easy access to just-in-time learning resources

Coaching and practice

• Sharpen your skills with video and text-based coaching assessments
• Simplify ai-powered scoring and feedback training

Content management and sharing

• Manage all your sales content in a single centralized portal
• Make it easy to find the best content to share with potential customers

Readiness Scorecards

• Visualize team progress and see how reps like their colleagues
• Diagnose skills gaps faster - before they affect performance

More you can do with Brainshark

With the flexibility to elevate your readiness strategies, with a variety of features, integration options and customer services that no other provider can match.

Machine analysis and scoring

Simplify and upgrade the video coaching process with Brainshark's unique AI-powered engine for feedback and analysis.

Integrations and mobility

Reps can access Brainshark from the same systems they use every day, including their CRM or through the Brainshark mobile app.

System requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD / SSD: 50 GB of free space on the main drive

Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024×768