CS Insights
CS Insights helps you proactively identify the most critical issues on your site and prioritize optimization efforts for business impact.
CS Insights helps you proactively identify the most critical issues on your site and prioritize optimization efforts for business impact.
Work smarter, not harder with automated insights
CS Insights helps you proactively identify the most critical issues on your site and prioritize optimization efforts for business impact. Don't spend hours on each page or watching countless replays, let CS Insights automatically put the most valuable items right in front of you. Deepen your understanding of insights and solve problems faster by aligning everyone on the team around the right improvements that drive the best results.
Benefits of CS Insights
Save time
Track behaviors automatically as they happen
Prioritize Effectively
Find the best investments to generate the best results
Resolve issues faster
Score behaviors and visualize events for faster insights
Intelligently identify the biggest opportunities for business impact
Lack of time or resources? Let AI-driven insights do the heavy lifting for you to uncover problems you'd otherwise miss. CS Insights has smart scoring allows you to immediately identify where exactly you should focus your energy, ranking issues based on their impact on experience, conversion, and revenue. AI-based scoring and actionable insights automatically reveal areas of opportunity and frustration points in any customer session, anywhere on your website.
Spend less time analyzing and more time creating better experiences
Prioritize where to focus based on easy-to-understand ranked scores and insightful recommendations where to focus, saving you time and speeding up resolution time. Identify the issues that are confusing users, whether they are caused by form fields, navigation, or performance issues with CS Insights.
Visualize and quantify user difficulties and prioritize decisions
With CS Insights , quickly visualize and understand why users are struggling with a particular button, error, or form field by recreating these sessions. With the click of a button from the event stream, quantify and see how many other users struggled with the same frustrations and prioritize resolution more effectively.
System Requirements:
CPU: 1.8 GHz dual-core processor
RAM: 2 GB
HDD/SSD: 50GB free space on the main drive
Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit
Resolution: 1024 × 768
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