Digital CX

What is Digital CX?

With Digital CX, increase your visitors' experience, increase customer conversion and average spend with the Qualtrics digital customer experience. From understanding the experience throughout the customer journey to driving conversion through targeted and engaging messaging, no IT support or services to get up and running

Improve conversion with optimized digital journeys that increase click-through rates

Increase website or app usability to improve customer satisfaction

Get a complete view of the customer journey with insights from each channel and point of contact on a single platform

Launch digital feedback surveys, targeted online promotions, and visitor satisfaction surveys through a single, easy-to-use platform

First-rate digital experiences do 3 things

Create personalized interactions with digital customers

They initiate conversations with customers on their devices, browsers, mobile phones, in-app, using answering robots and many other feedback methods. This means you have a complete view of all touchpoints and channels – on the same platform with Digital CX.

Anticipate online customer behavior

Go ahead with iQ predictive modeling. Combining website feedback, user feedback with operational data such as your web analytics, iQ allows you to make predictions to anticipate problems and prioritize the most impact-impactmeasures.

Incorporate Digital CX across the organization

With Digital CX , youcan share real-time digital insights with the right people, so everyone in the organization can work to improve the experience. Qualtrics easily incorporates itself into the tools and processes that its teams are already using, transforming Digital CX into an integral part of their routines.

System requirements:

CPU: 1.8 GHz dual-core processor

RAM: 2 GB

HDD/SSD: 50GB free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024 × 768