Freshstatus

What is Freshstatus?

HOSTED STATUS PAGES

Branded public and private status pages

Customize your status page to reflect your brand by adding your logo and social media links or pointing it to a custom domain. With Freshstatus, your customer is always up to date. Reduce the cost of support, build trust by communicating the status of your system to customers at all times. With Freshstatus's private status pages, your team can now have an internal status page to keep all internal stakeholders informed in real-time.

INCIDENTS

Create and manage incidents with ease

Create incidents, add real-time updates to the incident, change service status with a simple Twitter-like interface. Freshstatus comes with editable incident templates and updates and allows you to email subscribers or tweet to your followers, giving you complete control over incident communication. You can also post private messages and collaborate with your team, in context, with private notes.

REAL-TIME NOTIFICATIONS

Notify customers in real-time with email and Twitter integration

Just posting incident updates on your status page won't be enough. To avoid protests on social media, it's important to proactively inform your customers. This helps prevent the avalanche of support requests and build trust. With Freshstatus, send instant real-time email notifications and keep all your twitter followers posted.

SCHEDULED MAINTENANCE

Scheduled maintenance and automations

There are times when you need to take the system offline to get an important update or a simple health check. While you can choose a time that works for everyone, it's equally important to make sure everyone is aware of the schedule. With Freshstatus, you just need to schedule it, and we'll do the rest for you. Customers are reminded at custom intervals, and statuses are updated automatically.

INCIDENT AND CURRENT HISTORY

Demonstrate reliability with historical uptime

Freshstatus allows you to keep an unlimited history of incident and service availability. Demonstrate the reliability of your services to your potential customers by providing historical uptime. Also, with incident and maintenance history, be transparent about the status of the system and show how you've improved it over time.

ANALYTICS & INCIDENT REPORTS

Learn from every incident

Every incident, maintenance, and service availability metric is tracked. For example, you can track the average time to resolve an incident or the frequency of incidents over time. These are just a few of the many out-of-the-box incident ideas that help your team learn from each incident and improve their overall response readiness. Also finding out which services are frequently affected and therefore needs your attention will now be obvious with Freshstatus's incident analysis report.

That's not all

Private Notes on Incidents

Collaborate with your team, in context, on all incidents with private notes.

Private RCA

With RCA, get to the root cause of an incident and make sure it doesn't repeat

Custom Domain

Point your status page to status.yourcompany.com or any custom domain that reflects your brand.

System Requirements:

CPU: 1.8GHz dual-core processor

RAM: 2 GB

HDD/SSD: 50 GB free space on the main drive

Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024×768