Fullstory

What is Fullstory?

Digital experience intelligence

Combine quantitative and qualitative data for a comprehensive understanding to enhance your digital experience.

Digital intelligence means competitive advantage

Creating amazing digital experiences is the next crucial path to compete for customer enjoyment and ultimately sales. Every user has a story, and old tag-based analytics tools provide only a small slice of that story. As memory and computing costs fall, brands should require more insights and perfect recall of each user's critical moments in history, eliminating assumptions so you know exactly how to deliver the most seamless digital experience.

Reliable insights for smart decisions

A DXI platform combines advanced analytics, robust session details, and collaboration tools to help you answer questions, understand problems, and discover opportunities – and then put that knowledge into practice.

Why digital experience intelligence?

Looking at pure data analysis can be insightful, but it requires you to know what you want to measure, what questions you want to answer, and the path you think users will take. And you'll lose the actions you can't predict.

Reviewing session details provides invaluable context, but it can be difficult to see the big picture.

By combining quantitative and qualitative in real time, FullStory eliminates blind spots.

Powerful results for your business

Increase revenue through better conversion

Identify issues that affect revenue, understand how many customers are affected, and contextualize that data with actual user sessions.

Improve organizational efficiency

Empower engineers with the data they need to identify, troubleshoot, and fix bugs efficiently and effectively.

Increase customer growth and retention

Repeat and confidently improve your digital experiences to keep customers coming back.

Enhance your digital experience with FullStory

The DXI platform provides a complete and retroactive view of how people interact with your website or app – it's searchable, extensible, and dynamically built to enrich your technology stack, align teams, and accelerate innovation.

Product managers gain full visibility into how customers interact with their business online, with actionable insights designed to drive business results.

CX multifunctional teams, engineering to customer success, are empowered through digital experience data, reducing resolution time and increasing customer satisfaction.

Marketers see firsthand which investments are making an impact.

System requirements:

CPU: 1.8 GHz dual-core processor

RAM: 2 GB

HDD/SSD: 50GB free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024 × 768