HaloITSM

What is HaloITSM?

Centralize your workflows, create a single space for your ITSM software

Software ITSM

HaloITSM combines ITIL best practices with a new, flexible approach so you can improve service management while maintaining an excellent user experience.

The HaloITSM effect

Customers around the world across multiple industries rely on HaloITSM to drive their IT service requirements. See how they transformed their daily processes with our case studies.

Extend with apps

HaloITSM helps optimize your workflow with integration features.

Incident Management

Easily manage incidents and comply with SLAs through HaloITSM ITIL-aligned incident management. Workflow automation and centralizing communication has never been easier.

Asset management

Use the HaloITSM CMDB to track your configuration items and view dependencies between CIs. Record incidents and issues with CIs and identify systematic failures before they cause major incidents.

Change Control

Track, plan, and execute organizational changes of any scale with HaloITSM's excellent change management capability. Make sure deadlines are met and practices remain standardized throughout your company.

Service Catalog

Let your employees identify and acquire the exact services they need on the portal. Automate and simplify the process of answering requests and eliminate errors.

System requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD / SSD: 50 GB of free space on the main drive

Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024×768