Infor CRM

What is Infor CRM?

Infor CRM offers a complete view of the customer

Infor CRM software provides a view of every customer touchpoint in an organization's sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users identify opportunities to maximize the impact of each interaction and optimize sales activities. Drive accurate forecasting, informed decision-making, and effective management of teams and territories with a robust selection of analytics, sales management tools, and proactive alerts.

Infor CRM Highlights

Manage leads, opportunities, and activities

Keep full control of all your data, when and where you need it

Ofereça integração com o ERP Infor de back office e out-of-the-box

Deploy easily and flexibly in the cloud

Run at low TCO compared to similar CRM products

Empower your mobile workforce

Make analytics-based decisions

Connect customer data across all your systems

Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and easily integrates with Infor ERP solutions, Birst Networked BI, other Infor Customer Experience Suite products, and more. Manage the entire customer lifecycle in one environment, take advantage of future sales opportunities, and deliver an exceptional customer experience.

Maximize customer interactions

Rich customer profiles created through internal and external sources

Integration with business management, desktop productivity, e-marketing, and social media tools

Sales intelligence application that puts customer data to work

Increase sales team productivity

Easily identified opportunities and simplified sales activities

Proactive alerts to generate accurate forecasts

Sales management tools to effectively manage teams and territories

Get a complete view of customers

Back office integration with multiple ERP systems

Enterprise-wide visibility into a single management and modeling environment

Unified and deeply integrated platform for social, mobile and cloud networks

Bring data to life with embedded analytics from Birst

Reports, dashboards, and analytics provide better visibility into the sales process

Real-time access to operational and sales data

Automation of manual processes

System Requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD/SSD: 50 GB of free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit

Resolution: 1024×768

Supported Operating Systems

Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)

Hardware requirements

Memory - 1 GB RAM and more

Free disk space - 50 MB

System type - 32-bit and 64-bit OS