Knowledge Base Software

What is Knowledge Base Software?

Easily build an online knowledge base, user manuals, documentation, and more with Knowledge Base Software

• Provides instant self-help 24 hours a day, 7 days a week
• Limit access or keep it public
• Improve team collaboration
• Over 100 configurations and integrations

Create a knowledge base in minutes

Set your goal and identify your target audience. Start creating a visually appealing, information-rich online knowledge platform for your business.

Provides Instant Self-Help 24/7

Reduce support tickets by up to 80%

Equip your customers with self-help and let them find information instantly. Provide access to information anytime, anywhere and allow it to conveniently resolve questions. Free your support team from answering the same questions repeatedly. Reduce customer tickets by up to 80% and reduce support costs with Knowledge Base Software. Use online knowledge base software to create a knowledge base that has everything your customers are looking for.

• Never answer the same question again
• Access anytime, anywhere
• Reduce support costs by up to 80%

Limit access or keep it public

Privacy settings to control who can access the information

Knowledge Base Software hasfull control over the visualization of your knowledge base. Enable 'private sites' or leave your content open for public viewing. Hide or view different pages or folders from your knowledge base with the conditional content feature. Enable single sign-on and allow only authorized users to view, edit, and manage your online knowledge base.

• Grant or restrict access
• Control content visibility
• Enable single sign-on

Improve team collaboration

Set up roles and permissions

Create groups and assign them various roles, such as administrator, viewer, editor, and contributor. Define your permissions based on your roles and manage your knowledge base collaboratively. Bring teams together to build knowledge in sync with each other. ProProfs is the world's best online knowledge-based software that makes it very easy to create a robust and hassle-free help site.

• Create groups and teams
• Assign roles and permissions
• Collaborate to build and share knowledge

System requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD / SSD: 50 GB of free space on the main drive

Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024×768