Live Chat

What is Live Chat?

LIVE CHAT FOR BUSINESS

A form of conversation to engage customers

With Live Chat, provide immediate service through an easy-to-use live chat app for your website. Collect information 24 hours a day, 7 days a week, through forms. Enable automation to help drive sales and improve the customer experience.

Automate work with chatbots

Connect with video, voice, and co-browser

Help customers self-service

Direct chats to specific segments

VIDEO VOICE CHAT SOFTWARE

What makes the live chat solution different?

Live Chat is the modern and easy-to-use business chat

Multimedia compatible

Share files, start video chats, start an audio or phone call, share screen, browse again and more, right from messenger.

Completely customizable

Choose as cores of your messenger to match your brand. Connect the apps that make sense for your business.

Find support globally

With Live Chat, automatically translate more than 100 languages and respond to requests from around the world.

Get the full customer context during the chat

View customer history

See what actions visitors and customers took before they talked to you by accessing a timeline view.

Easy chat routing

Don't know the answer? No need to panic. Easily identify team members to help with any complicated occurrences.

Measure engagement

Track your busiest chat periods, most popular demographics, total chats in certain time periods, best-performing agents, and more.

System Requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD/SSD: 50 GB of free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit

Resolution: 1024 × 768

Supported Operating Systems

Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)

Hardware requirements

Memory - 1 GB RAM and more

Free disk space - 50 MB

System type - 32-bit and 64-bit OS