Market Research

What is Market Research?

SurveyLab is ready to work as soon as you sign up. You don't need to install any other software. All you need is a web browser.

Mobile surveys

SurveyLab automatically detects a device type and its screen resolution and scales your search to fit the user's device. This way, you create a search only once and it works on any device.

Any support device - PC/laptop, tablet, smartphone.

Responsive searches

Automatic device detection and screen resolution.

Any device

Any device support. Searches for PC/laptop, tablet, smartphone.

Hide question

Hides the search question on selected device types.

Brand search

SurveyLab allows you to manage the appearance and behavior of the survey. Adjust survey colors to your needs, add logo, and decide which page respondents will be redirected to after the survey is complete.

Each search can be different. You decide how.

Logo

Make your online search look professional. Add the logo to your online search and search results report.

Custom redirection

Set the custom redirect to the selected web page after the search is complete.

Search themes

Adjust the colors, fonts, and more from the search. Use one of the predefined color themes or create your own.

Collect answers

Manage all your searches in one place. SurveyLab lets you combine search results from multiple channels. You can collect replies by email, SMS, WWW, Web Widget, Popup, QR Code, Mobile App, Facebook, Twitter or our mail system.

Manage all your searches in one place.

Search collectors

You decide how to collect survey responses. You can do this by email, SMS, WWW, Web Widget, Popup, QR Code, Facebook, Twitter or multiple channels at the same time.

Notifications Notifications

e-mail about new survey responses. You can set the frequency of notifications for each search.

Safety

Your research will be as secure as in a bank. You can protect your search with a password, limit access to selected IPs, and encrypt access to your search with a secure 256-bit SSL/HTTPS certificate.

Reports and analysis of results

Let SurveyLab do the heavy lifting for you. Search reports are automatically created in real time. Thanks to this feature, you'll be able to start the analysis immediately when you start your search. Track opinions and measure satisfaction.

Every day, we collect hundreds of thousands of responses to customers.

Real-time graphical reports

SurveyLab is a real-time system. This means that search reports are automatically generated as the first responses are collected. Thanks to this feature, you don't have to wait to start analyzing your search.

Question and time filters

Thanks to search filters, you'll be able to analyze your search results directly in SurveyLab.

Export results

Export your search results to an Excel (.xls, .xlsx), SPSS (.sav, .por), PowerPoint, PDF, or .csv file to load any tool (SPSS, Statistica).

Teamwork

Work and share your search results in a group. Engage your customers at work in a research project and keep them up to date with project progress.

Engage your customers in a research project. Working as a team.

Copy search

Copy your search to another account. Sharing search results

Share your search results with one click.

All you need is to copy the report link (URL).

Teamwork

Add accounts for your customers or co-workers. Share your surveys or reports and work on your team project.

API and integration

SurveyLab is designed to integrate with any software (CRM, SFA, Portal, eShop, mailing). Being ready to help you automate response collection and distribution of research reports.

Automate your work. Integrate SurveyLab into a CRM, Portal, or eShop.

SMTP

Send invitations to surveys from any email account.

Answer key

For data collection process management.

REST API, SFTP ou ODBC

For automatic data uploads and integration with any tool.

System requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD / SSD: 50 GB of free space on the main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024×768

Supported operating systems

Mac OS X 10.5 x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks) and Mac OS X 10.10 (Yosemite)

Hardware requirements

Memory - 1 GB of RAM and more

Free disk space - 50 MB

System type - 32-bit and 64-bit OS