Messenger

What is Messenger?

30% of live chats need customers to access through third-party apps

Messenger goes beyond simple chat, offering a modern messenger experience for businesses to increase sales and support conversations.

Personalized video straight from your messenger

Video images for great conversations, generating better results in marketing, sales and support.

Commit

Create more engaging customer conversations with video.

A maple

Make customers feel like a family with the power of video.

Solve

With Messenger, speed up resolution times and speed up trading cycles with the convenience of video.

Register

Understand the conversations between your teams and customers to drive performance.

Call as customer audio calls directly in messenger

Simplify conversations with easy transition between chats and calls.

Improve efficiency

Reduce queues and wait times to get to customers faster with Messenger.

Save

Audio calls use the Internet to make conversations free anywhere in the world.

Resolution time

Improve resolution times and speed up trading cycles with the convenience of video.

Conversations

Whether it's sales or support, it all starts with a conversation.

Interact with customer screens with one click

Take the results to transform support and sales for customers with Messenger.

Sales

Navigate customers in their buying cycle and reduce abandonment at every stage.

Impactful support

Visually see where support is needed and browse customers.

Onboarding

Show customers how to get started with your products after preparation.

Tools

Draw, highlight, change pages, and hide sensitive fields.

Target potential customers with the experience of certain messages

With Messenger create implemented for customer engagement with interactive messaging, quick help and sequence-based chat.

Demo of books and meetings

Encourage your prospects to schedule an appointment right from the chat window.

Search for articles

Help customers find answers to questions quickly with our 'Ask a Question' section.

MailChimp see yourself

Start a chat in Acquire and map the chat transcript to your MailChimp account.

Typeform

Create sequence-based chat forms for segmented leads, directing them to the right department.

System Requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD/SSD: 50 GB of free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit

Resolution: 1024 × 768

Supported Operating Systems

Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)

Hardware requirements

Memory - 1 GB RAM and more

Free disk space - 50 MB

System type - 32-bit and 64-bit OS