Naverisk’s Professional Services Automation

What is Naverisk’s Professional Services Automation?

Professional Services Automation

Naverisk's Professional Services Automation capabilities provide the key components for managing the delivery of professional services to MSPs and IT professionals.

Integrated documentation, KB, project management, contract management, and automated billing provide the back office efficiencies that modern MSP demands.

Contracts and billing

Manage customer agreements and contracts, create alerts and reports on consumption and pending expiration.

Generate revenue by creating sales tickets for incidents outside of your service agreements and bill customers with integrated billing systems.

Project Management

Manage IT projects and record Standard Operating Procedures (SOPs) for consistent and efficient service delivery.

Categorize tickets and group them into projects, giving your technicians a complete view of the project when working with clients.

Business Intelligence

Use Naverisk's powerful Professional Services Automation engine allowing you to analyze profit and efficiency by customer or by technology.

Deploy predefined reports and dashboards, or create your own with the drag-and-drop builder.

System Requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD/SSD: 50 GB of free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit

Resolution: 1024×768

Supported Operating Systems

Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)

Hardware requirements

Memory - 1 GB RAM and more

Free disk space - 50 MB

System type - 32-bit and 64-bit OS