Naverisk’s Service Desk
Naverisk's Service Desk is designed specifically for MSPs and IT professionals with powerful automation and collaboration capabilities.
Naverisk's Service Desk is designed specifically for MSPs and IT professionals with powerful automation and collaboration capabilities.
Service desk
It takes a team to deliver great customer service. Naverisk's Service Desk is designed specifically for MSPs and IT professionals with powerful automation and collaboration capabilities.
Power your service delivery with automation, modern collaboration capabilities, and fully integrated device management to solve IT issues quickly.
Tickets and collaboration
Transform IT service delivery with in-application collaboration for customers, users and contacts, staff, and assets under management. Naverisk's Service Desk ticketing system is designed for team collaboration and technician productivity.
Organize all your conversations in one place, automatically route them to the right people, and do more as a team. Identify team members to comment, evaluate, and collaborate on problem resolution.
Dispatch and Scheduling
Optimize resource allocation with calendar-based scheduling to maximize your team's efficiency. Schedule jobs by technician and create timely, recurring, or event-based scheduled jobs and tasks.
Technician home pages provide customized calendar views of all scheduled jobs and tasks. Send invitations from Naverisk's Service Desk to synchronize with technician email calendars.
Knowledge Base and Documentation
Manage and maintain a robust knowledge base with site- and device-level documentation. Enable rapid IT troubleshooting with self-service articles and FAQs.
Ensure that valuable knowledge is captured, shared, and utilized in your organization.
System Requirements:
CPU: 1.8 GHz dual core processor
RAM: 2 GB
HDD/SSD: 50 GB of free space on main drive
Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit
Resolution: 1024×768
Supported Operating Systems
Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)
Hardware requirements
Memory - 1 GB RAM and more
Free disk space - 50 MB
System type - 32-bit and 64-bit OS
You don't know what software you need or you haven't found what you were looking for? We have a team ready to help you choose the right software for your company.