Netvision Customer Experience Monitoring Solution

The Netvision Customer Experience Monitoring Solution is a powerful and comprehensive solution to ensure an exceptional online customer experience by monitoring responsiveness and ease of interactions with online assets.

Category: Produtividade
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What is Netvision Customer Experience Monitoring Solution?

Powerful online customer experience management (CEM) platform

The Netvision Customer Experience Monitoring Solution is a powerful and comprehensive solution to ensure an exceptional online customer experience by monitoring responsiveness and ease of interactions with online assets. The Netvision Customer Experience Monitoring Solution provides excellent insight into customer responsiveness and the ability to record and replay an entire user session, along with interactions to determine any anomalies in the application that may affect the user experience or revenue. Top Fortune 500 companies rely on Cavisson to improve customer experience and digital transformation initiatives.

Why Netvision Customer Experience Monitoring Solution?

Integrated product suite covering various measurement aspects - RUM, SM, OCX, CF

Machine learning-based anomaly detection and alerting

Real-time analysis of performance, availability, conversions, and revenue

Correlate poor user experience with network, application, server, or database health

Collect real-time customer feedback to fix issues and improve app performance

Integrated Product Suite

The Netvision Customer Experience Monitoring Solution is an integrated set of products, offering four distinct functionalities that complement each other.

  • Synthetic Monitoring (SM)
  • Real User Monitoring (RUM)
  • Online Customer Experience (OCX)
  • Customer Feedback (CF)

System Requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD/SSD: 50 GB of free space on main drive

Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit

Resolution: 1024×768

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