Product Overview

What is Product Overview?

INSIGHTS AND THE GUIDANCE YOU NEED TO WIN MORE BUSINESS

Gong Reality Platform reveals what's happening in customer conversations so revenue teams can do more of what's working and stand out from the competition.

HOW IT WORKS

Gong's Reality Platform captures what's happening to your customers and staff, providing insights and guidance so you can adapt, improve, and achieve your goals.

Get a holistic picture of your market and team

Gong captures the most comprehensive set of customer interactions in the industry – from video calls to phone calls, emails, and more – basically anywhere your team interacts with customers or prospects. This saves your team valuable time.

Understand what's really going on in your business

Industry-leading AI processes the entire context of your customer interactions – key topics under discussion, key questions, action items, and relationship dynamics.

Provide personalized guidance at all levels

Gong understands your business. Arm your team with data on coaching opportunities, what business reps should focus on, and how to improve the accuracy of predictions.

REALIZE THE POWER OF A WELL-CONNECTED TECHNOLOGY STACK

Gong's Reality Platform has over 100 integrations, providing a single, authentic data source to increase productivity, align teams, and optimize performance.

DO MORE ON A SINGLE PLATFORM

Get personalized insights and guidance across all critical workflows on your team. Go from isolated to seamless.

Business execution

Get real contact visibility to close so you can handle risks early.

• Get an overview of pipeline health
• Address the risk before the business is lost
• Use gains/losses data to identify which variables lead to business gains

Training

Create a coaching program with reality-based data and guidance.

• Get a snapshot of social skills and business execution skills on your team
• Reps receive personalized guidance so managers can help them thrive
• See coaching activity among managers to drive consistency

Forecast

The key to reliable roll-ups and reliablerevenue is reality.

• Eliminate forecast assumptions
• Send an accurate forecast in record time
• Diagnose and identify changes in your forecast

Strategic initiatives

Bet high with initial insights into what's working – and what's not.

• See who's performing well and who needs help
• Follow how big bets hit the market
• Link initiatives to objectives and prove the impact of

System requirements:

CPU: 1.8 GHz dual-core processor

RAM: 2 GB

HDD/SSD: 50GB free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024 × 768