What is PRTG SLA Reporter?
PRTG SLA Reporter extends the functionality of Paessler PRTG. It can only be used with an active PRTG Network Monitor or PRTG Enterprise Monitor subscription, enabling the creation of detailed reports on compliance with Service Level Agreements (SLA). It collects and analyzes network, service and system performance data, facilitating the monitoring of availability and reliability, and generating clear and precise reports on compliance with established SLAs.
What is the PRTG SLA Reporter for?
The PRTG SLA Reporter is designed to measure the performance of networks, servers, and applications against Service Level Agreements (SLAs) established between companies and their clients or service providers. It calculates the availability, response time, and reliability of monitored services, helping organizations ensure SLA compliance and provide transparent and detailed reports to stakeholders.
Key Features of PRTG SLA Reporter
- Availability Measurement: Track the availability of critical services and devices over time, ensuring that SLA agreements are met.
- Customizable SLA Reports: Generate customizable reports with performance metrics, availability, and SLA compliance, tailored to the needs of different clients or services.
- Performance Monitoring: Evaluate the response time of servers, applications, and networks, comparing it to the levels established in the SLAs.
- Automatic Alerts: Set up alerts that notify the IT team whenever the performance of a monitored service is at risk of not meeting the SLA.
- Consolidated SLA View: Consolidate data different parts of the network into single reports that show overall performance concerning SLAs.
- Easy Integration with PRTG: Integrated with PRTG Network Monitor, PRTG SLA Reporter collects and uses monitoring data PRTG to create accurate and detailed reports.
- Long-Term Reports: Analyze SLA data over weeks, months, or years, facilitating audits and the fulfillment of long-term contracts.
Why use the PRTG SLA Reporter?
- Complete Transparency in SLA Compliance: Ensures that the company can demonstrate, clearly and accurately, the fulfillment of service agreements, increasing client and partner trust.
- Proactive SLA Monitoring: Quickly identify possible failures or performance drops, allowing correction before they affect the SLA.
- Automated Reports: Eliminate the manual work of creating SLA reports with the automatic generation of customizable reports, ready to be shared with stakeholders.
- Improved IT Management: With clear and comprehensive reports, the IT team can make informed decisions and optimize the infrastructure to ensure service agreement compliance.
- Easy Setup and Use: As part of the PRTG ecosystem, the SLA Reporter is easy to configure and use, providing an efficient experience for IT teams.
Who is it for?
The PRTG SLA Reporter is suitable for:
- Managed Service Providers (MSPs) who need to monitor and report SLA compliance to their clients transparently and reliably.
- Large Enterprises with strict service level contracts with their IT providers, needing to ensure that these agreements are fulfilled.
- Internal IT Departments that need to monitor the reliability and availability of critical systems and report performance to internal stakeholders.
- IT Auditors who need detailed and reliable reports to verify SLA contract compliance.
PRTG SLA Reporter License Types
PRTG SLA Reporter is licensed as an extension to PRTG Network Monitor or PRTG Enterprise Monitor, leveraging data collected by the base platform to generate reports. The license is based on the number of sensors.
Contact our experts and find out more.
System Requirements
We recommend running PRTG SLA Reporter:
- directly on x86-compatible hardware or in a properly configured virtual environment
- on Windows Server 2022, Windows Server 2019, or Windows Server 2016
- CPU Cores: 4
- RAM: 8GB
