Remote Monitoring and Service
Remote Monitoring and Service is an advanced solution for remote management and telemetry of custom machines. OEMs and VARs can easily tailor the system to meet end-user requirements in any IoT vertical market.
Remote Monitoring and Service is an advanced solution for remote management and telemetry of custom machines. OEMs and VARs can easily tailor the system to meet end-user requirements in any IoT vertical market.
Remote Monitoring and Service is an advanced solution for remote management and telemetry of custom machines. OEMs and VARs can easily tailor the system to meet end-user requirements in any IoT vertical market. Another option is to build your own monitoring application in the AggreGate framework using open source APIs.
Remote Monitoring and Service allows you to complete a centralized monitoring project in one month. Helps solve common problems such as downtime, slow response to remote machine problems, multiple calls to fix the same problem, supply chain inefficiencies, poor logistics, abuse of use, security issues.
Tibbo provides a flexible OEM licensing policy for hardware vendors, system integrators, value-added resellers, and service operators.
Intelligent Device Management
BATCH DEVICE CONFIGURATION WITH DELAY
Want to reconfigure a thousand devices that only connect to a cloud for five minutes a day? There is no need to wait once they are online simultaneously. Apply the configuration changes and they will be delivered based on best effort.
CENTRALIZED FIRMWARE MANAGEMENT
Firmware and configuration updates can be delivered to your devices via a central server using standard or proprietary communication protocols. Scheduling a distribution for the night keeps your services almost intact.
DESIGNED FOR DYNAMIC IP ADDRESSING
The agents themselves establish outbound connections to the server. This makes them an ideal solution for cellular and satellite networks that do not assign white static IP addresses. The same technology overcomes any firewall/NAT issues of a typical industrial network.
REMOTE LOCATION PLAN DESIGNER
Remote Monitoring and Service comes with a built-in visual UI Builder. It is a tool for creating forms, charts, reports, tables, custom interfaces, and maps using the mouse. No programming is required, even to bind the UI components to the server/device data displayed in the remote device's service dashboards.
DYNAMIC MAPPING
Show devices, groups, routes, geofences, links, and other objects on geographic maps that use any source, such as Google Maps, Bing Maps, OpenStreetMap, or others. Add the layers, controls, and selectors to your maps and visually create any custom operation interfaces.
AGGREGATE STATUS DASHBOARDS
View system-wide device groups and KPIs in top-level operator dashboards that have detailed multi-layered navigation for individual devices and services. Run your executive reports with just a few mouse clicks.
SECURE DEVICE COMMUNICATIONS
All communications between servers and agents can be interconnected via SSL-protected connections and compressed to fit GPRS/3G/LTE and satellite links. Agents are smart enough to send only important events instead of the raw values of the metrics, whenever necessary.
CLOUD-BASED BIG DATA STORAGE
While all enterprise-grade relational databases are supported as a device data store, event streams flowing from the IoT world can be directed to a big data cloud. The integrated NoSQL storage feature can run in-process or on a dedicated multi-node storage cluster.
RICH CONNECTIVITY WITH M2M / IOT equipment
Remote Monitoring and Service supports a large set of communication protocols, including M2M/IoT, IT, and automation protocols, as well as generic protocols like SQL and SOAP. Whenever write and control operations are supported by a protocol, AggreGate can use them.
PHYSICAL ACCESS CONTROL FOR REMOTE INSTALLATIONS
Integrate with access control, fire alarm, perimeter defense, and other physical security systems to retrieve security alerts and incidents through standard protocols (such as SOAP, SQL, CAP, SNMP) or proprietary APIs. Provides centralized management of security incidents and debriefing, manage security events using the same workflows applied for automation and IT events.
VIDEO MONITORING INTEGRATION
Integrate with video surveillance systems and add camera video streams and PTZ controls to your dashboards. Use the direct connectivity of the IP camera, open video pop-ups of the floor plans. Integrate with video analytics systems and use them as yet another source of security incidents.
COMPREHENSIVE IT MONITORING AND MANAGEMENT
A part of the AggreGate ecosystem, AggreGate Network Manager, enables comprehensive management of M2M/IoT network infrastructure. Product features include automatic network discovery, topology mapping, network event consolidation, event correlation and root cause analysis, business service modeling and SLA violation tracking, wireless infrastructure monitoring, and more.
CENTRALIZED ASSET INVENTORY
Add the custom attributes to your network devices and system resources, use the tabular attributes with custom structure and any length. Use ready-to-use inventory information definitions (serial posts, people in charge, notes, photos, locations, asset events). Enrich system alerts and events with information obtained from any third-party inventory system through any protocol (SQL, SOAP).
SERVICE DESK INTEGRATION
While in simple scenarios AggreGate alerts can be delivered directly to field technicians, large systems typically employ third-party problem ticket solutions to handle incident resolution workflows. AggreGate can integrate with almost any service desk system and open/close incidents when the status of an alert changes.
PATENTED TECHNOLOGY
Remote Monitoring and Service introduces many innovations to M2M/IoT technology. It provides a unified data model that comprises normalized representations of various hardware and exposes device data to internal processing/visualization tools and external systems.
ALERT AND EVENT PROCESSING
Flexible event management capabilities, including event filtering, aggregation, deduplication, masking, correlation, recognition, and root cause analysis. Customizable alerts that support different types of triggers, notifications (sound, pop-up messages, email, SMS), escalation, and corrective actions.
CHARTS AND TRENDS
Charting support provides a wide list of chart types, including dynamically updated charts. Thousands of configurable chart properties. Support for automatically calculated trendlines such as percentiles, moving averages.
COMPREHENSIVE REPORTS
Installation of advanced reports, automatic generation of reports from any data viewed/edited. Built-in report editor, printing reports and exporting in different formats.
OPEN SOURCE SDK
Use the open-source Java and .NET APIs to extend your Internet of Things solution and seamlessly integrate it with any other enterprise system.
FLEXIBLE SECURITY MODEL
From the beginning, Remote Monitoring and Service was designed with a multi-tenant and multi-user approach. Granular permissions and role-based access control are inseparably intertwined in all aspects of the system.
CLUSTERING DE FAILOVER
Ensure high availability services by building a multi-node failover cluster for the AggreGate Server and underlying database. Local clustering technology does not rely on any third-party software or clustering support from an operating system.
DISTRIBUTED ARCHITECTURE
Build distributed systems that adapt to thousands of microservers running on single-board ARM-based Linux computers. Establish the true IoT-style peering relationships between these servers. The unique multi-tier architecture ensures unlimited scalability by balancing system functionality across multiple servers divided into multiple tiers.
MODULAR, SCALABLE AND RELIABLE ARCHITECTURE
The modular architecture of the Remote Monitoring and Service platform ensures that new data storage, processing, and visualization modules can be installed in the server core as plug-ins. For example, adding vehicle tracking capabilities to an existing M2M system is just a matter of installing the extension pack.
UNIFIED DATA MODEL
The unified data model inherited from the AggreGate platform provides a generic and flexible approach to configuring, controlling, and monitoring any device, data source, or system object, regardless of its vendor, model, type, and purpose.
Monitoring and Service Agents
Remote Monitoring and Service are lightweight applications that can be run inside remotely serviced equipment or machines, as well as inside an external monitoring device. Although agents are always located at the customer's site, they establish an outbound connection to an on-premises AggreGate cloud or server. Connections are usually based on cellular or satellite links.
Although agents are not required in many remote monitoring and service projects, they can offer a number of important benefits:
System Requirements:
CPU: 1.8 GHz dual core processor
RAM: 2 GB
HDD/SSD: 50 GB of free space on main drive
Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit
Resolution: 1024×768
Supported Operating Systems
Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)
Hardware requirements
Memory - 1 GB RAM and more
Free disk space - 50 MB
System type - 32-bit and 64-bit OS
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