Resident Connect

What is Resident Connect?

Resident Connect helps increase retention with convenient online portals

Build exceptional relationships with residents beyond business hours.

Pay rent and fees online

Send and track service requests

Create a sense of community

Resident Connect Features

Empowering residents

Give your residents the ability to connect with leasing staff, make maintenance requests, pay their bills, and renew their rent through an online self-service portal.

Access 24/7

The property management team and residents have access to the latest statements, account balances and documents from the online community at any time.

Expedite availability of funds

Online payments make life easier for residents and funds become available faster in your account so you can improve cash flow.

Increase resident retention

Their property managers no longer have to circumvent residents' schedules to renew rents. Instead, the renewal process is conducted securely online through MRI Secure Sign.

Resident Connect Benefits

Improve resident satisfaction to effectively increase lease renewals.

Unlimited office hours, giving employees and residents access to the data they need.

Expedite the availability of funds with online rental and fee payments.

Simplified document box, ensuring that important community documents are easily accessible.

Allow residents to pay rent and fees online, view real-time statements, and communicate with the leasing team.

Ensure a consistent look and feel of the brand across all sites.

System Requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD/SSD: 50 GB of free space on main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit

Resolution: 1024×768

Supported Operating Systems

Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)

Hardware requirements

Memory - 1 GB RAM and more

Free disk space - 50 MB

System type - 32-bit and 64-bit OS