Return Material Authorization

What is Return Material Authorization?

Material return authorization

Track and manage your inventory while it is being returned, repaired, or exchanged.

What is material return authorization?

Return Material Authorization (RMA) is the process used to send back broken or defective items. RMA is used during the warranty period to track products so that they can be returned, replaced or exchanged. For your company to compare to the competition, you need to be able to manage your delegated activities.

Benefits of using RMA

RMA makes returns fast and efficient, allowing you to monitor the status of your involuted goods. As a vendor, you can see the reasons for the return, check the validity of returns, and then manage the return to the customer, third party, or mechanical workshop. The Clear Spider system creates purchase orders, replacement orders, and vendor returns to save time and cost of manually entering data.

• Reduce service time
• Lower the cost of returning products
• Decrease the return of unguaranteed products
• Decrease paperwork for RMA's
• Improve customer service

System requirements:

CPU: 1.8 GHz dual core processor

RAM: 2 GB

HDD / SSD: 50 GB of free space on the main drive

Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit

Resolution: 1024 × 768

Supported operating systems

Mac OS X 10.5 x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks) and Mac OS X 10.10 (Yosemite)

Hardware requirements

Memory - 1 GB of RAM and more

Free disk space - 50 MB

System type - 32-bit and 64-bit OS