SmartCallMonitor

What is SmartCallMonitor?

Powerful solution for a modern phone system with SmartCallMonitor

Professional call management on all devices

All information about callers at a glance

Insightful statistics of your call data

Communicate more effectively

SmartCallMonitor easily adds the functionality of a phone system to your TAPI-compliant devices and turns your phones and computers into a modern, highly efficient CTI solution. Get your powerful solution for a modern phone system.

Call management on all devices

Each SmartCallMonitor client can act as a SmartCallMonitor server, so there is no need for the TAPI interface on all computers.

Reverse call lookup

Thanks to automated search in Microsoft Outlook, Google or online directories, CRM system and customer database integration.

Detailed call statistics

SmartCallMonitor records and processes the number of calls, the duration of phone conversations, and the number of calls per line. For better productivity!

Call management at the touch of a button

Accept and end the calls.

Call the exit numbers.

Withholding or brokering calls (connecting a caller after, for example, having spoken to another person).

Create callback reminders or an automatic email notification for missed calls.

You only need TAPI-compliant hardware such as ISDN cards, phone systems, etc.

Professional History

Recording of contact and call data in the integrated journal

Archiving data through log files

Filter by answered/missed calls

Fritz integration! Box

Automatic journal import

Comfortable use of the dialing assistant

Automatic address book management

New contacts are automatically added to the integrated address book

Data from heterogeneous sources are standardized

System Requirements

Any current edition of Windows operating systems (32-bit and 64-bit) and also supports all current versions of Windows Server, starting with Windows Vista and Server 2008.