Timetoreply Remote
With Timetoreply Remote, you get daily snapshot reports and actionable insights into email communication patterns.
With Timetoreply Remote, you get daily snapshot reports and actionable insights into email communication patterns.
Need a simple and fast email productivity software solution to support the day-to-day productivity and communication of your remote teams? With Timetoreply Remote, you get daily snapshot reports and actionable insights into remote team email communication patterns, workload, and email productivity.
See Email Volumes
See how many emails were sent and received in a day per mailbox, as well as the trend from the previous 7 days.
Track email conversations
See how many conversations each mailbox is part of, how many conversations are waiting for a response, and how many have been completed.
View average email response times
See how long it takes your team to respond to emails. View the average first response time, total response time, and response time trend over the past 7 days.
Track responsiveness with Timetoreply Remote
See which of the emails were answered in less than 30 minutes, 60 minutes, 4 hours, etc. Set your own response time intervals and improve your team's responsiveness to emails – an excellent springboard for more general productivity discussions with your team.
Set response time goals
Set goals and reward staff based on their activities and email response times. With Timetoreply Remote see the time when the first and last emails were sent in a day, compare the number of emails sent in and out of business hours, as well as the average number of emails from each team member sent and received per hour.
Customer Teams and Groups
Group the team into teams and create customer groups to see how different teams are performing and how your business is responding to your customers.
Schedule reports
Schedule custom reports to be sent to you (or anyone else) on a daily, weekly, or monthly basis.
Control your data
Use filters to include or exclude certain emails and other count data in reports for accuracy and clarity.
View message logs
With Timetoreply Remote view the message logs to see the time it took for each response in a conversation (your response times and your customers' response times).
System Requirements:
CPU: 1.8 GHz dual core processor
RAM: 2 GB
HDD/SSD: 50 GB of free space on main drive
Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit
Resolution: 1024×768
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