Unified View
With Unified View, engage your customers instantly on any channel using the best communication tools, all in one dashboard.
With Unified View, engage your customers instantly on any channel using the best communication tools, all in one dashboard.
All your customer interactions in one view
With Unified View, engage your customers instantly on any channel using the best communication tools, all in one dashboard.
Single Customer View
Visualize a customer journey
Modern teams manage multiple communication channels, including phone, live chat, social media, shared inbox, and more. Are you sure you have them all covered? Introducing Acquire Unified View. Capture every customer interaction and never lose sight of it again.
Disjointed experiences, go away!
With traditional help desks
It takes a long time to solve problems, customers are transferred continuously, and as teams have to go through dozens of applications to find the answers.
How to Acquire Unified View
Your communication
It's in one place, you know exactly where your customers are, and your team can solve problems faster.
A simplified agent panel
With Unified View, improve the agent experience to drive the customer experience. Easily view and respond to customer interactions without switching between multiple tools.
Customer Engagement Software
Instant communication, happier customers
Respond to visitors and customers quickly and increase resolution time with communication tools.
Never lose context
Know where to buy customers from, what they did, and who they last communicated with, all in the blink of an eye.
Have all the right information
With Unified View, avoid asking customers to repeat themselves. Stay up to date on the latest interactions with you.
Cross-channel communication
Easily jump between a variety of tools and channels from a centralized customer engagement dashboard.
System Requirements:
CPU: 1.8 GHz dual core processor
RAM: 2 GB
HDD/SSD: 50 GB of free space on main drive
Operating system: Microsoft Windows 10, Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit, and Microsoft Windows Vista 32-bit
Resolution: 1024 × 768
Supported Operating Systems
Mac OS X 10.5x (Leopard), Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), Mac OS X 10.7 (Mountain Lion), OS X 10.9 (Mavericks), and Mac OS X 10.10 (Yosemite)
Hardware requirements
Memory - 1 GB RAM and more
Free disk space - 50 MB
System type - 32-bit and 64-bit OS
You don't know what software you need or you haven't found what you were looking for? We have a team ready to help you choose the right software for your company.