DECODECX
We bring feedback from all channels to a dashboard. With DECODECX track all your stores and compare performance. Find out what your customers liked and what they didn't like. Create multiple searches. Get fast, refined data in real time. Multiple filters for in-depth analysis.
What is DECODECX?
FEATURES OF DECODECX
All data - once in place
We bring feedback from all channels to a dashboard.
Manage multiple points of sale
Track all your stores and compare performance.
Custom Search with DECODECX
Find out what your customers liked and what they didn't like. Create multiple searches.
Actionable data
With DECODECX , get fast, refined data in real time. Multiple filters for in-depth analysis.
Assign /resolve problems
Assign problems on the go. Track resolution time and efficiency.
Higher revenue
A better customer experience results in higher reviews as well as recurring customers.
Intuitions
With DECODECX get accurate insights from feedback provided to your organization by your customers.
Actions
Get deeper into the problem in coordination with your team. We help speed up the process. Allowing you to get back to your customers as soon as possible.
Clients
Addressing customer questions and comments with a quick and proper response ensures loyal and satisfied customers.
Evaluations
Actions taken to prevent future complaints and customer communication help create a better rating on different Rating sites.
Revenue
The higher ranking attracts new customers and satisfied customers become their loyal returning customers.
System requirements:
CPU: 1.8 GHz dual core processor
RAM: 2 GB
HDD / SSD: 50 GB of free space on the main drive
Operating system: Microsoft Windows 8 32-bit, Microsoft Windows 7 32-bit and Microsoft Windows Vista 32-bit
Resolution: 1024×768
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