Jira

Jira is Atlassian's project management and work tracking platform, used by software, product and business teams to organise requests across Scrum and Kanban boards, sprints, backlogs and shared roadmaps. Available as Jira Cloud, with continuous updates, or as Jira Software Data Center, self-managed in a cluster, it combines JQL, Jira Automation, native agile reports and over 6,000 Atlassian Marketplace apps. It is licensed per user, as an annual subscription based on user tiers.

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What is Jira?

Jira is a project management and work tracking platform for software, product and business teams, developed by Atlassian, which organises requests as traceable work items across Scrum and Kanban boards, sprints, backlogs and shared roadmaps. Released in 2002 and used by more than 300,000 companies according to Atlassian, it ships in two architectures: Jira Cloud, multi-tenant and hosted by Atlassian on AWS infrastructure with continuous updates, and Jira Software Data Center, self-managed in Java and deployable as a cluster in the customer's own environment.

Since 1 May 2024 Atlassian merged Jira Software and Jira Work Management into a single product called simply Jira — the “Jira Software” spelling now applies only to the self-managed edition. Jira replaces the spreadsheets and physical boards that fragment delivery history: every item carries assignee, estimate, sprint, release version and an auditable transition log. That trail is what shows, in a growing team, what is in flight and who depends on whom.

Key Jira features

Jira brings planning, execution, configurable workflows and reporting into one environment.

  • Scrum and Kanban boards — organise flow by sprint or work-in-progress limit, with backlog, epics and per-item estimation.
  • JQL (Jira Query Language) — filters items by project, assignee, label or custom field and feeds dashboards and saved reports.
  • Jira Automation — trigger, condition and action rules that transition items, notify assignees and sync fields without external scripting.
  • Plans — multi-team planning, formerly Advanced Roadmaps, with what-if scenarios, sprint capacity and dependencies, on Premium and Enterprise.
  • Native agile reports — burndown chart, velocity chart, control chart, cumulative flow diagram and sprint report, computed real item history.
  • Rovo and Atlassian Intelligence — AI search and agents on Standard, Premium and Enterprise, with Rovo Chat, Rovo Agents and Rovo Studio.
  • Atlassian Marketplace and Forge — over 6,000 apps and integrations according to Atlassian, plus custom extensions built on the Forge platform.

Jira benefits

Predictability comes history: because every status transition is recorded on the item, velocity chart and sprint report derive team capacity completed sprints rather than declared estimates. Manual effort drops through Jira Automation, whose rules close items when a pull request merges, move cards between columns and alert assignees.

Traceability between code and demand comes the development panel and Smart Commits: reference the item key in a commit message on Bitbucket, GitHub or GitLab and the branch, commit and pull request surface inside the item. Governance rests on permission schemes and work-item security, which restrict visibility and transitions by role. Context-switching cost falls because Jira integrates natively with Confluence, Slack, Microsoft Teams, Figma and Jenkins.

Who Jira is for

Jira is used by software engineering teams, product owners, scrum masters, agile coaches, QA and PMOs. Three scenarios: a 25-developer team adopting Scrum that needs sprint report and velocity chart to negotiate scope with product; an IT operation that left Jira Server, discontinued by Atlassian on 15 February 2024, and must rebuild workflows and permission schemes on Jira Cloud; and an audited company that must prove who changed each status, when and with which approval.

What sets Jira apart

What separates Jira a generic task board is the combination of query language and extensibility: JQL builds compound filters that become reusable dashboards, gadgets and reports. The Marketplace with over 6,000 apps, the Forge platform and the REST API with webhooks extend the product without leaving the licensed environment. At the top of the range, the Enterprise plan administers up to 150 sites and delivers Atlassian Analytics with data lake access; Jira Software Data Center runs clustered in the customer's environment, with Lucene or OpenSearch 3.5 as search engine.

Jira system requirements

Jira Cloud requires no installation: it runs on current versions of Google Chrome, Mozilla Firefox, Microsoft Edge and Safari, with native iOS and Android apps, and each site supports up to 100,000 users. Jira Software Data Center 11.3 LTS, whose 11.3.8 bugfix shipped on 8 July 2026, requires Java 21 (Oracle JDK 21 or Eclipse Temurin 21), 64-bit x86 hardware and the bundled Tomcat. Supported databases are PostgreSQL 16 and 17, Microsoft SQL Server 2022, Oracle 23ai and MySQL 8.4 — MariaDB and PerconaDB are not supported. In a cluster, the shared home uses NFS 4.0 or 4.1, with Docker and Kubernetes via official Helm charts.

Jira editions and modules

Jira Cloud has four plans. Free covers up to 10 users, with 2 GB storage and community support. Standard scales to 100,000 users, with 250 GB storage and business-hours support.

Premium adds Plans, sandbox, release tracks, unlimited storage, a 99.9% uptime SLA and 24/7 support. Enterprise administers up to 150 sites, includes Atlassian Guard Standard for SSO, SAML and SCIM, delivers Atlassian Analytics with data lake and raises the SLA to 99.95%; the automation execution allowance also grows by plan. In the same family, Jira Service Management (licensed per agent), Jira Product Discovery and Jira Align cover ITSM, product discovery and planning at scale.

How much does Jira cost?

Jira is licensed per user, as an annual subscription, with the investment set by the contracted user tier and the plan — Standard, Premium or Enterprise on Jira Cloud. There is no single list figure because the outcome depends on sizing: how many users have product access, the plan chosen, contract term, any Atlassian Marketplace apps added, and whether it is a new purchase or a renewal. Every user with access to Jira consumes a licence, including view-only users — reviewing your directory before quoting avoids inactive seats. On Jira Service Management the metric differs — billing is per agent.

To buy Jira in Brazil, OSB Software maps this scope with you, sends the commercial proposal, issues the Brazilian invoice and delivers the licences — request a quote to receive the exact figure for your scenario.

Frequently asked questions about Jira

Does Jira work in Brazilian Portuguese? Yes. pt-BR is available in the Jira Cloud profile and as an installable Data Center language pack.

Can my data be hosted in Brazil? No. Atlassian Cloud data residency covers 11 locations and Brazil is not among them; organisations with in-country data requirements evaluate Jira Software Data Center on their own infrastructure.

How long is Jira Software Data Center supported? Data Center and Marketplace app subscriptions expire on 28 March 2029, when products become read-only; existing customers can expand licences until 30 March 2028.

Can we add more users later? Yes. Tier changes happen mid-term, prorated to the current expiry date.

Why buy Jira OSB Software?

OSB Software is an official Atlassian partner in Brazil and supplies 100% genuine Jira licenses to companies, with Brazilian invoicing, local contracting in Portuguese and full legal compliance — the safe way to buy imported software under a Brazilian corporate entity, with no risk of irregular licensing.

When you buy Jira OSB Software, you get:

  • Consultative, specialist support — specialists who size your per-user licensing to your actual operation, avoiding over- or under-buying.
  • Fast, secure processes — purchase order to delivery of genuine licenses, traceable at every step.
  • Dedicated commercial follow-up — quote to delivery and renewal, with advance notice before your license expires.
  • Invoicing that fits your company — Brazilian invoicing and terms adapted to your corporate procurement process.
  • Proven track record — thousands of customers served across Brazil.

If you are looking for where to buy Jira in Brazil with legal certainty and properly licensed imported software, request a quote: OSB Software delivers reliable technology, qualified support and a simple, transparent purchase.

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