Blancco Mobile Diagnostics & Erasure

What is Blancco Mobile Diagnostics & Erasure?

Blancco Mobile Diagnostics & Erasure is the software Blancco Technology Group that diagnoses, grades and erases smartphones, tablets and smartwatches at scale before they return to the market — with automated testing, lock verification and a digitally signed erasure certificate.

Erasing a used phone is a different problem erasing a disk: the device carries account bindings, carrier locks, IMEI history and components that may not be genuine, and volume is high. The product handles both halves in one flow: it runs the hardware tests, checks FMiP, Carrier ID, IMEI and root or jailbreak status, and only then applies the chosen method 24 options, including NIST 800-88 at Clear and Purge levels.

This replaces the combination of spreadsheet, factory reset and manual review, which produces no evidence and does not standardize the report across operators.

Key features

The product is built for high-volume processing benches, with workflow automation and standardized reporting:

• Simultaneous processing at scale — with Blancco Mobile Workflows, it erases data on more than 80 devices at once.
• 24 erasure methods — NIST 800-88 Clear and Purge to Factory Reset and Aperiodic Random Overwrite, able per profile.
• Lock and fraud verification — identifies FMiP, Carrier ID, iCloud, Google and OEM account locks, lost or stolen status, finance holds and non-genuine parts.
• Component diagnostics — tests battery, screen, cameras, sensors and connectivity, with results that support commercial grading.
• Wearable and e-SIM coverage — erases iOS, iPadOS, Android, Apple Watch and Wear OS watches, plus the e-SIM profile.
• Integration and certificate — two-way API with WMS and ERP, Intelligent Business Routing automation and a signed report in Blancco Management Portal.

Benefits

Grading disputes drop because the report comes the software, not the operator: the same test set runs identically on every bench and in every store, so the grade stops varying with technician experience.

Turnaround accelerates because diagnostics and erasure happen in the same step, with dozens of devices in parallel. According to Blancco, operations combining the two cut resale turnaround by up to 40%.

Rework falls because locks are detected at intake: a device with an Activation Lock caught during triage goes back for handling before it causes a return.

Who it is for

It is for operations that process devices in volume: carriers, retailers with trade-in, device insurers, refurbishers, ITAD providers and IT teams with corporate phone fleets. Concrete scenarios:

• In-store trade-in — the counter assesses and erases the device in front of the customer, with an objective grade and no variation between locations.
• Refurbishment warehouse — hundreds of units a day go through testing, erasure and grading, and leave with a report.
• Insurance claim — the insurer validates device condition remotely before authorizing replacement or repair.
• Corporate fleet refresh — the company collects the phones and proves data elimination before resale.

Differentiators

What sets this product apart is bringing diagnostics and certified erasure into the same platform. Phone testing tools produce rich technical reports but no certificate with audit value; erasure tools do not grade the device. Here both come out of one flow, in the same signed report.

The second differentiator is third-party validation: the product is ADISA certified, and the Blancco platform is tested, certified or approved by more than 13 governing bodies, supporting more than 25 standards. That is what makes the certificate acceptable to corporate and government procurement.

System requirements

The product runs on a processing station and covers iOS, iPadOS, Android, Apple Watch and Wear OS watches. From the Pro plan onward, the same contract reaches endpoints: Macs with the T2 chip and Apple M-series, x64 laptops and desktops, and Chromebooks. Diagnostics can run the device screen, the station, or both, with an app installed on the device — on iOS, the trust prompt is confirmed manually during installation. License management, the event pool and reporting require Blancco Management Portal, in the cloud or, depending on the plan, on-premise. The Blancco USB Creator Tool is included in every plan.

Editions and modules

There are three plans, and the difference between them changes both scope and operating cost:

• Mobile Core — erasure and diagnostics for iOS, iPadOS, Android, Apple Watch and Wear OS, with asset reporting and checks for MDM, FMM, lost/stolen, carrier, SIM, finance holds and OEM parts.
• Mobile Pro — adds Blancco Checks for FMiP and Carrier ID, image validation, endpoint coverage, Intelligent Business Routing, API, Single Sign-On and 72-hour event reuse.
• Mobile Pro-Scale — adds Activation Lock, multi-tenant management, report templates, one on-premise Portal instance, 120-hour event reuse and 24/7 support.

Pro and Pro-Scale bring Blancco Mobile Workspace Edition, Blancco Drive Eraser, Blancco Eraser for Apple Devices and Blancco Asset Reimaging into the same contract. FeliCa checks are an add-on in both.

How much does Blancco Mobile Diagnostics & Erasure cost?

The product is licensed per event consumed a shared license pool — the model Blancco calls Blancco Common License, in which erasure, diagnostics and asset verification all draw the same balance and cost follows total event volume. The modality is a term-based subscription, annual or multi-year; there is no perpetual license.

Two counting rules are specific to this product. First: diagnostics and erasure consume distinct licenses — Blancco documentation records that Apple Watch erasure uses an erasure license while parts authentication uses a diagnostics license. Second: event reuse lets the same device, reprocessed within a window, avoid consuming a new license, and that window depends on the plan — it does not exist in Mobile Core, runs 72 hours in Pro and 120 hours in Pro-Scale. In an operation that retests devices after repair, that separates two consumptions one.

There is no list value because the investment depends on sizing: annual volume, the mix between diagnostics and erasure, the chosen plan, number of stations, cloud or on-premise Portal, and whether this is a new purchase or a renewal.

To buy Blancco Mobile Diagnostics & Erasure in Brazil, OSB Software maps that scope with you, sends the commercial proposal, issues the Brazilian invoice and delivers the licenses — request a quote to receive the exact figure for your scenario.

Frequently asked questions

What is the difference between this and a factory reset? A factory reset clears user data but produces no proof. Here, whether by certified overwrite or certified reset, you get a tamper-proof report confirming the data was removed according to a recognized standard.

How many devices can be processed at once? More than 80 devices simultaneously with Blancco Mobile Workflows. Blancco states the platform serves operations processing hundreds or thousands of units per day.

Does it detect iCloud and Google account locks? Yes, plus OEM locks. FMiP and Carrier ID come with the Pro and Pro-Scale plans; Activation Lock handling sits in Pro-Scale.

Does it erase Apple Watch and Android smartwatches? Yes, in every plan. Apple Watch erasure consumes an erasure license, which counts toward sizing.

Why buy Blancco Mobile Diagnostics & Erasure OSB Software?

OSB Software is an official Blancco Technology Group partner in Brazil and supplies 100% genuine Blancco Mobile Diagnostics & Erasure licenses to companies, with Brazilian invoicing, local contracting in Portuguese and full legal compliance — the safe way to buy imported software under a Brazilian corporate entity, with no risk of irregular licensing.

When you buy Blancco Mobile Diagnostics & Erasure OSB Software, you get:

• Consultative, specialist support — specialists who size your diagnostics and erasure event licensing to your actual operation, avoiding over- or under-buying.
• Fast, secure processes — purchase order to delivery of genuine licenses, traceable at every step.
• Dedicated commercial follow-up — quote to delivery and renewal, with advance notice before your license expires.
• Invoicing that fits your company — Brazilian invoicing and terms adapted to your corporate procurement process.
• Proven track record — thousands of customers served across Brazil.

If you are looking for where to buy Blancco Mobile Diagnostics & Erasure in Brazil with legal certainty and properly licensed imported software, request a quote: OSB Software delivers reliable technology, qualified support and a simple, transparent purchase.