NinjaOne MDM

NinjaOne MDM is NinjaOne's mobile device management module, for companies that need to enrol, configure and secure iPhones, iPads and Android devices the same console used for the rest of the estate. Enrolment uses Apple Push Notification service, Automated Device Enrollment and Android Enterprise, with configuration profiles, app blocking, Lost Mode and remote wipe. Licensing is per managed mobile device, on an annual subscription, counted separately the endpoint platform.

Fabricantes: NinjaOne
Category: Rede/Segurança
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What is NinjaOne MDM?

NinjaOne MDM is NinjaOne's mobile device management module, aimed at companies that need to enrol, configure and secure iPhones, iPads and Android devices the same console used to manage the rest of the estate. Enrolment uses each vendor's native channels: Apple Push Notification service and Automated Device Enrollment on the Apple side, and Android Enterprise on the Google side.

The problem NinjaOne MDM solves is the corporate phone blind spot. The laptop has an agent, an inventory and a policy; the mobile device that reaches email, Microsoft 365 and internal systems usually has none — and it leaves the office most and gets lost most. Without MDM there is no way to enforce a passcode, wipe data remotely when someone leaves, or know which OS version is in use.

Key features

Enrolled devices check in at least once a day, and any action triggered in the console — policy, configuration, lock — reaches the device almost immediately.

  • Automated Device Enrollment — Apple devices synced Apple Business Manager or Apple School Manager arrive already in supervised mode, with no manual handling.
  • Configuration profiles and policies — passcode, restrictions, Wi-Fi, VPN and Privacy Preferences applied per device group, with eSIM support on iOS.
  • Declarative Device Management — Apple's modern model in which the device applies configuration autonomously, without relying on repeated server commands.
  • App distribution and blocking — pushing apps to groups and blocking specific applications on iOS and Android, plus outgoing call restrictions.
  • Lost Mode and location tracking — locking a lost device and querying its location, with the option to lock location services on Android.
  • macOS management — enrolling Macs through ADE or a manual profile, with automatic NinjaOne agent deployment when tokenisation is active.
  • Android remote control — remote access to the device for support, through the NinjaOne Assist app installed on it.

Benefits

Provisioning time for a new device drops because configuration arrives through activation itself: a device synced in Apple Business Manager receives policies and apps before the user touches it. Leak risk on loss falls because the console triggers Lost Mode and remote wipe without needing the user to cooperate.

Visibility into OS version and compliance improves because phone inventory sits in the same dashboard as workstation inventory, so an audit question about the whole estate is answered in one query. Operating cost is lower because there is no second MDM console to maintain, with its own credentials and training.

Who it is for

NinjaOne MDM serves IT managers already running the NinjaOne platform, support analysts responsible for provisioning and recovering equipment, and security teams that require passcode and encryption policy on corporate phones. Three scenarios: the field team whose tablets arrive configured out of the box; the retail operation with shared devices in kiosk mode; and the company wiping corporate data a departing employee's phone without touching their personal photos.

What sets it apart

The shared console is the structural differentiator: the same dashboard showing workstation patching shows the phone's iOS version, removing the tool switch mid-ticket. On macOS the effect is larger still, because MDM enrolment can deploy the platform agent automatically, giving the technician both MDM and endpoint management capabilities on the same device.

There is also a clear split between enrolment types: a corporate device arrives supervised, with broad control, while an employee's personal device arrives unsupervised, where the platform has limited access to information and actions. That makes it possible to support BYOD without intruding on the personal device.

System requirements

According to NinjaOne, MDM enrolment requires iOS 10.0 or newer, iPadOS in any version, and Android 8.0 Oreo or newer, with the device supporting Android Enterprise features. NinjaOne Remote and Quick Connect on managed devices need iOS 16.0 or newer and Android 8.0 or newer. Declarative Device Management requires iOS 17, iPadOS 17 or macOS 14 — earlier versions keep working under the traditional MDM model.

On the Apple side it is mandatory to enable Apple Push Notification service with a certificate signed by Apple, and Automated Device Enrollment depends on a verified Apple Business Manager or Apple School Manager account. NinjaOne recommends starting that verification early: it can take days or weeks and most often delays an MDM project.

Editions and modules

NinjaOne MDM comes in two editions: MDM Core and MDM Pro. The Pro edition expands the available features and, according to NinjaOne documentation, requires the Pro edition of the endpoint platform — meaning the MDM tier choice is not independent of the base platform tier.

That chaining is the point that most often surprises buyers in a quote: a customer running the platform on a standard edition who wants MDM Pro must budget for both changes. Enrolment types also vary by system — supervised and unsupervised on Apple, and for work, for personal and work, or COPE on Android — and they define how much control and how much information the platform has over each device. Workstation, laptop and server management sits on the NinjaOne platform, and network equipment monitoring on NinjaOne NMS.

How much does NinjaOne MDM cost?

NinjaOne MDM is licensed per managed mobile device, on an annual subscription. Each enrolled device counts as one device, and that count is separate the workstation and server count of the endpoint platform — phones and tablets do not share the same line as agent-managed machines. There is no single list figure because the investment depends on sizing: the number of devices, the edition chosen between Core and Pro, the base platform edition required by the MDM tier, and whether this is a new purchase or a renewal.

An illustrative counting example: a company with 200 workstations, 60 corporate iPhones and 25 Android tablets sizes 200 managed device licenses on the platform and 85 MDM licenses — two counts, not a single sum of 285 under one metric. Personal devices enrolled in unsupervised mode also count as enrolled devices, so BYOD enters the sizing.

To buy NinjaOne MDM in Brazil, OSB Software maps that scope with you, sends the commercial proposal, issues the Brazilian invoice and delivers the licenses — request a quote to get the exact figure for your scenario.

Frequently asked questions

Which iOS and Android versions does NinjaOne MDM support? Enrolment requires iOS 10.0 or newer, iPadOS in any version, and Android 8.0 Oreo or newer. Newer features ask for newer versions: Declarative Device Management starts at iOS 17, iPadOS 17 and macOS 14.

Do I need an Apple Business Manager account? For Automated Device Enrollment, yes, and it must be verified. An Apple Push Notification service certificate is also mandatory. Without ADE it is still possible to enrol manually, using a spare Mac, iPad or iPhone, the Apple Configurator app and a USB cable.

Can I manage an employee's personal phone? Yes, in unsupervised mode, or for personal and work use on Android. In that enrolment type the platform has limited access to device information and actions, which is exactly the right design for BYOD.

Does NinjaOne MDM manage macOS too? Yes. Macs can be enrolled through Automated Device Enrollment or a manually installed enrolment profile, and they appear as supervised regardless of the method. With tokenisation active, the platform agent is deployed automatically after enrolment.

Why buy NinjaOne MDM OSB Software?

OSB Software is an official NinjaOne partner in Brazil and supplies 100% genuine NinjaOne MDM licenses to companies, with Brazilian invoicing, local contracting in Portuguese and full legal compliance — the safe way to buy imported software under a Brazilian corporate entity, with no risk of irregular licensing.

When you buy NinjaOne MDM OSB Software, you get:

  • Consultative, specialist support — specialists who size your per-mobile-device licensing to your actual operation, avoiding over- or under-buying.
  • Fast, secure processes — purchase order to delivery of genuine licenses, traceable at every step.
  • Dedicated commercial follow-up — quote to delivery and renewal, with advance notice before your license expires.
  • Invoicing that fits your company — Brazilian invoicing and terms adapted to your corporate procurement process.
  • Proven track record — thousands of customers served across Brazil.

If you are looking for where to buy NinjaOne MDM in Brazil with legal certainty and properly licensed imported software, request a quote: OSB Software delivers reliable technology, qualified support and a simple, transparent purchase.

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