NinjaOne Device Backup is the endpoint and server backup solution built by NinjaOne for IT teams that need to recover Windows and macOS machines after hardware failure, ransomware or user error. It runs Image Backup, copying the whole volume and system state for bare metal recovery, and File/Folder Backup for ed paths. Destinations can be cloud, local NAS or hybrid. Licensing is per protected device, on an annual subscription, with cloud storage contracted separately.
NinjaOne Device Backup is the endpoint and server backup solution built by NinjaOne for IT teams that need to recover Windows and macOS machines after hardware failure, ransomware or user error. According to NinjaOne, the technology is proprietary and built in-house, running through a dedicated agent — the Lockhart service — alongside the NinjaOne platform agent and managed the same IT operations console.
The product works through two plan types: Image Backup, which copies the entire volume including operating system, applications, configuration and system state, enabling bare metal recovery onto new or wiped hardware; and File/Folder Backup, which protects ed paths only. The problem it solves is the gap between the incident and the return to service: reinstalling the system, reapplying configuration and recovering data by hand costs hours per device.
Backups are incremental at block level, copying only the modified parts of files. According to NinjaOne, compression averages between 2:1 and 5:1, and Image Backup also applies deduplication — something File/Folder Backup does not use.
Downtime falls because the restore returns the machine to its previous state with no manual reinstall: instead of reinstalling the system, drivers and applications, the team boots the device the recovery media and restores the image. Bandwidth and storage consumption are lower because the copy is incremental at block level and compressed on the agent itself before upload, rather than sent in full on every job.
Helpdesk load drops because end users restore their own files through the interface, with no ticket in between. Ransomware resistance is structural: according to NinjaOne, once data reaches the cloud it is inaccessible except for restores, deletion requires multi-factor authentication — repeated every sixty seconds during mass deletion attempts — and d backups are still held for 72 hours before permanent removal.
NinjaOne Device Backup serves infrastructure managers, support analysts responsible for device replacement, and teams already running the NinjaOne platform that want to avoid a second console. Three scenarios: the stolen laptop rebuilt on new hardware; the file or SQL Server database server needing a consistent copy of data in use; and the ransomware-encrypted operation rolling entire volumes back to an earlier point.
Integration with the operations console is the practical differentiator: a backup failure lands in the same alert queue as monitoring and patching, avoiding the classic scenario of discovering the job stopped weeks ago only at restore time. Destination flexibility is also unusual — cloud, local NAS or hybrid, assigned by organisation, policy or device.
There is also cloud image mounting, which extracts a specific file inside a full image without downloading and restoring the whole volume. In practice, that turns the image a disaster resource into an everyday tool.
The Device Backup agent is separate but depends on the NinjaOne platform agent being installed on the machine — two services run side by side. Windows 8 and newer and Windows Server 2012 R2 and newer are supported, along with macOS Monterey and newer. Two important limits: according to NinjaOne, Linux is not supported, and on macOS only File/Folder Backup to the cloud is available, with no Image Backup and no NAS. There is also no support for ARM processors, software RAID, EFS-encrypted files, proxies, external USB drives or mapped network drives.
Cloud storage runs on AWS, with the region set at account level and no change afterwards. Officially available regions vary by instance: Frankfurt, Stockholm, Ireland, Zurich, London and Paris on the European instance; Oregon, Virginia, Ohio and Canada on the North American one; Sydney on the Oceania instance. The limit is 5 TB per individual image. Data is encrypted with AES-256 in transit and at rest, with keys generated in hardware security module clusters.
NinjaOne Device Backup is not sold in named editions: the variation lies in the backup plan type and the destination. Image Backup covers the entire volume, system state and bare metal recovery, with deduplication. File/Folder Backup covers ed paths, without deduplication, and is the only type available on macOS. Plans can be set at policy level or overridden per device, so one server can run image backup and another file backup inside the same organisation.
Destination is the second variable: cloud, local NAS, or hybrid. Cloud image mounting and single-file download exist only on cloud and hybrid plans. For Microsoft 365 and Google Workspace data, the product is NinjaOne SaaS Backup; estate management sits on the NinjaOne platform.
NinjaOne Device Backup is licensed per protected device, on an annual subscription, with cloud storage contracted separately in 1 TB units. NinjaOne classifies each machine as a workstation or a server based on its operating system, with the option to override that classification manually — and the distinction affects sizing, because the two categories are not treated identically.
There is no single list figure because the investment depends on sizing: the number of protected workstations and servers, the cloud storage volume, the plan type between image and files, the revision retention policy, and whether this is a new purchase or a renewal. An illustrative storage sizing example: 40 workstations using roughly 200 GB each add up to 8 TB raw, but the 2:1 to 5:1 average compression reported by NinjaOne cuts the effective volume considerably — the raw figure overstates the need. The composition is illustrative; the compression rate is official.
To buy NinjaOne Device Backup in Brazil, OSB Software maps that scope with you, sends the commercial proposal, issues the Brazilian invoice and delivers the licenses — request a quote to get the exact figure for your scenario.
Does NinjaOne Device Backup work on Linux? No. According to NinjaOne, the product does not support Linux. Coverage is Windows 8 and newer, Windows Server 2012 R2 and newer, and macOS Monterey and newer — the latter with File/Folder Backup to the cloud only.
Can I restore onto new hardware with no operating system installed? Yes. The Image Restore Manager creates bootable ISO or USB media for bare metal recovery. The destination disk must be larger than the original partition, and this type of restore is not supported on servers hosted in Microsoft Azure.
Does it back up virtualisation hosts? On Microsoft Hyper-V, yes: the agent is installed on the Hyper-V server itself and allows restoring the whole server, a specific volume, or a guest's VHDX files. On other virtual hosts, the agent must be installed on each virtual machine.
Where is cloud backup data stored? In AWS regions set at account level, the options of the contracted instance, and the region cannot be changed after configuration — it is a decision to make before deployment.
OSB Software is an official NinjaOne partner in Brazil and supplies 100% genuine NinjaOne Device Backup licenses to companies, with Brazilian invoicing, local contracting in Portuguese and full legal compliance — the safe way to buy imported software under a Brazilian corporate entity, with no risk of irregular licensing.
When you buy NinjaOne Device Backup OSB Software, you get:
If you are looking for where to buy NinjaOne Device Backup in Brazil with legal certainty and properly licensed imported software, request a quote: OSB Software delivers reliable technology, qualified support and a simple, transparent purchase.
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